What this tells you
Whether this user is reading security emails less attentively than their own general email habits would predict.
What this can’t tell you
- Does not distinguish between a user who misses security emails and one who actively ignores them.
- Does not identify which security emails went unread.
- A negative gap could reflect poor mail categorisation rather than behaviour.
How we describe it
Shows whether this user tends to read security-related emails as attentively as their other mail.